FAQ

An adventure for the senses awaits you at Fairgrounds, but before you pack and plan your road trip playlist, the Groundskeepers have put together a few points that they recommended reading over before you arrive at Fairgrounds.

GENERAL EVENT FAQ


WHERE DOES FAIRGROUNDS TAKE PLACE?

Fairgrounds takes place in the picturesque surrounds of the Berry Showgrounds on the NSW South Coast. Our historic site is conveniently situated right next to Berry train station.

HOW DO I GET TO FAIRGROUNDS?

You can find all TRAVEL information HERE

WHERE IS THE MAIN GATE & BOX OFFICE LOCATED?

The Main Entry and Box Office to Fairgrounds is located at 35 Alexandra Street, Berry, NSW 2535

WHEN IS FAIRGROUNDS ON?

Festival

Friday 30 November: 4:00pm to 11:00pm
Saturday 1 December: 11:00am to 11:00pm

Rivercamp Campground

From 3pm Friday 30 November until 3pm Sunday 2 December.

Please note: Opening times and running orders are subject to change without warning and are at the discretion of the Promoters. Every effort will be made to notify patrons, through comprehensive online messaging and at key patron info destinations onsite.

On the Sunday after the festival, why not stay and enjoy the famous Berry Markets happening at the showgrounds or head to the coast and have a swim. For tips on having fun locally make sure you check out the Visit Shoalhaven site. For those making your way home to Sydney why not take your time by exploring the Grand Pacific Drive

FAIRGROUNDS FESTIVAL CARPARK (General Admission Ticket Holders)

On both Friday and Saturday, parking will be available in Berry at our two official Fairgrounds carparks. This parking is free and within walking distance from the site. Parking maps and directions will be released to all festival patrons via email and uploaded to the website closer to the event. Should you choose to park in the streets surrounding the festival site, please pay attention to any time limits, as local council rulings & jurisdiction will apply. Please be mindful that passouts will not be granted to those who need to leave the festival site to move their car. As such, we strongly recommend you park in the official Fairgrounds carparks during your time at the festival. 

As a reminder, please be aware that there are no passouts during the festival except in the following circumstances:

  1. Fairgrounds campers – Campers must be wearing a Fairgrounds issued CAMPER wristband. Campers must enter / exit via Gate C only. No other Festival patrons can enter / exit via Gate C.
  2. Parents physically accompanying a child 12 and under. Children must be wearing a 12 and under wristband.

Valid medical, family or local reasons – in these circumstances, patrons must request to speak to our Gate Manager located at Main Entry. The Gate Manager is the only person that can grant passouts in this instance.

PLAYING TIMES & FESTIVAL PROGRAMME

The 2018 Fairgrounds Playing Times for the festival will be released closer to the event. Do make sure you’ve signed up to our mailing list so you’re the first to know.

FESTIVAL MAP

The 2018 Fairgrounds festival map will be released closer to the event. Do make sure you’ve signed up to our mailing list so you’re the first to know.

WILL THERE BE PASSOUTS?

There are no passouts except in the following circumstances:

  1. Fairgrounds campers – Campers must be wearing a Fairgrounds issued CAMPER wristband. Campers must enter / exit via Gate C only. No other Festival patrons can enter / exit via Gate C.
  2. Parents physically accompanying a child 12 and under. Children must be wearing a 12 and under wristband.
  3. Valid medical, family or local reasons – in these circumstances, patrons must request to speak to our Gate Manager located at Main Entry. The Gate Manager is the only person that can grant passouts in this instance.

WHAT SHOULD I BRING TO FAIRGROUNDS?

  • Good manners and a sense of fun!
  • Your ticket – most important!
  • Photo ID – carry this with you at all times if you wish to access the bars
  • Cash – There are cash out points located at the Fairgrounds’ bars, but cashless payments are preferred.
  • A picnic rug – plenty of shaded, grassy areas to set up for the day and night.
  • Camping/outside chairs that can be folded down.
  • Sunglasses, hat, sunscreen and swimmers – for the pool!
  • Good, sensible shoes – something mum would approve of!
  • Empty, refillable water bottle (not glass). Good for your wallet, great for our planet!
  • Insect repellent, especially for the evening!
  • A charged phone so you can stay connected to your friends and/or family while at the festival.

CAN I GET MONEY OUT ON SITE?

The bars at Fairgrounds will have EFTPOS facilities that can be used to withdraw cash. Our bars and most food vendors will accept cash as payment, but cashless payments are preferred.

WHAT IS RIVERCAMP’S ADDRESS?

639 Coolangatta Rd, Berry NSW. Rivercamp is a five minute drive from Fairgrounds’ main site.

IS THERE ANY CAMPING ON-SITE AT FAIRGROUNDS DURING THE FESTIVAL?

There are no camping options available on-site at the Berry Showgrounds. All festival camping is at our dedicated campground, Rivercamp.

IS THERE LUXURY CAMPING AVAILABLE?

Yes, in 2018 Simple Pleasures are our luxury bell-tent supplier. You can check out their rates and book with them directly HERE. They offer a comprehensive luxury camping package to suit bedding configurations for up to 4 persons per tent.

For anyone travelling with infants, ages 0-2, you will be required to bring your own travel cots as these are not supplied or available for hire by the festival or any of our camping providers.

CAN WE BOOK PRE-ASSEMBLED TENTS?

Yes, in 2018 Rent-A-Tent are our dedicated supplier. You can check out their rates and book with them direct HERE. They offer comprehensive pre-assembled packages to suit a range of budgets and family bedding configurations (up to 6 persons per tent). For anyone travelling with infants, ages 0-2, you will be required to bring your own travel cots as these are not supplied or available for hire by the festival or any of our camping providers.

CAN I BRING A CAMPERVAN?

No campervans are allowed into the camping area. Please visit the TRAVEL & ACCOMM. page HERE for our local suggestions of nearby campgrounds which are located on our festival shuttle route, making your travel to/from the festival nice and easy. Please note that shuttle passes will need to be purchased to utilise this service and these can be purchased by visiting MOSHTIX.

NOT PERMITTED IN ANY FAIRGROUNDS AREA, INCLUDING CAMPS

  • Glass is not allowed.
  • Anything which may reasonably be considered a weapon.
  • Video cameras, audio recorders, tripods and professional DSLR cameras are not permitted. Small, non-professional cameras are encouraged.
  • Selfie sticks (just ask us and we’ll take a photo for you).
  • Animals (other than registered guide and assistance dogs).
  • Canopies or large shade structures (small 2-person shade tents are ok to bring).
  • Furniture that can’t be folded down (leave the sofa at home, but do bring your low-back camp chairs).
  • Eskys and ice boxes. Small packs for keeping baby food cold are fine of course.
  • There is a total fire ban. Leave those BBQs, cookers, gas bottles, fireworks, generators etc. at home
  • BYO alcohol
  • Fairgrounds is a Responsible Service of Alcohol event and we search all bags on entry. Not just for alcohol but for anything that may be considered harmful to others. Any alcohol found will be confiscated. Anyone silly enough to supply a minor with alcohol will be handed over to our friends, the Police. Just like in real life.
  • Any BYO food (exceptions for baby food, medical requirements and campers’ needs).

WILL I NEED A CAMPING TICKET AS WELL AS ONE FOR FAIRGROUNDS?

Yes, if you decide to stay at Rivercamp you will need a FESTIVAL ENTRY + CAMPING TICKET. You can find more information about camping HERE.

RIVERCAMP PARKING OPERATION HOURS + INFO

Friday 30 November:    3:00pm – 12:00am

Saturday 1 December: 9:00am – 12:00am

All car parks must be vacated by 3pm on Sunday 2 December, to allow us to return the fields to the lovely local farmers who have permitted us to use their land. To care for the farmland, all carparks operate under a once in, once out system. For those who need to leave and return to the carparks for a legitimate reason, please contact our friendly attendants.

The Rivercamp carpark is exclusively for the use of festival-goers with a valid event & camping ticket.

I AM COMING TO CAMP AT THE FESTIVAL ON FRIDAY NIGHT, BUT WANT TO LEAVE THE CAMPGROUND AFTER THE SHOW ON SATURDAY. IS THIS POSSIBLE?

Fairgrounds is a two-day event and our Rivercamp operates the same way. The festival does not offer one night camping tickets, we have a flat rate for our weekend camping passes for Adults & Children 12 & under.

We’re happy for you to either leave early or stay the weekend, but once you leave the campground, you won’t be permitted re-entry. For those with a FRIDAY or SATURDAY only ticket who decide to purchase a camping upgrade, please be reminded of our campground check-in and out times below:

Friday 30 November: 3:00pm – 11:00pm

Saturday 1 December: 9:00am – 12:00pm

Check out by 3pm on Sunday 2 December

I’M ARRIVING AT RIVERCAMP BEFORE MY FRIENDS, CAN I RESERVE A SPOT FOR THEM?

Unfortunately due to the volume of campers, we do not allow you to reserve spaces. If you want to camp with your family or friends, please ensure you arrive together.

ARE RIVERCAMP SITES POWERED?

No, all campsites are non-powered but there will be a power station at Camping HQ where you can charge your phones, cameras etc.

ARE THERE HOT WATER SHOWERS AT RIVERCAMP?

Yes, there are hot water showers available to all campers at Rivercamp. Please be considerate to all campers with the length of your showers and remember that you are required to bring your own bath towels.

I’M STAYING AT RIVERCAMP. CAN MY FRIENDS WHO AREN’T CAMPING COME & VISIT?

Unfortunately the campground is for camping ticket holders only. Guests and visitors are not permitted at Rivercamp.

IS THERE A LIFE-GUARD LOCATED AT RIVERCAMP?

Yes, there will be dedicated supervised swimming hours at Rivercamp. These are released closer to the festival date. Please note, that swimming at Rivercamp is not permitted outside of these supervised periods.

LOCAL ACCOMMODATION

For camping, holiday rental, family accommodation and more please head to the TRAVEL & ACCOMsection of our website.

Please be reminded that we have great camping upgrade options available at our festival campground, Rivercamp. If you don’t own any camping gear – we have you covered. Be sure to check out our pre-assembled tent packages HERE and our deluxe bell-tent option HERE. Your camping ticket includes access to the campground, facilities & access to the complimentary shuttle going between the campground and the festival site (less than a 5 minute drive) during event hours.

LOCAL TRANSPORT

Shuttles will be running between the festival site and local towns including – Shoalhaven Heads, Nowra, Gerringong and Gerroa. A shuttle ticket (Adult & Children 12 & under) in conjunction with a valid festival ticket must be purchased and presented to access this service. Numbers are limited and the timetable for this service will be released closer to the event. Please visit the Moshtix site to purchase yours today (available until sold out). For further information click here

 

CHILDREN – GENERAL INFORMATION

Is Fairgrounds an all ages festival?

Yes. Please remember that under 18s should be accompanied by a parent or a responsible adult at all times. Children 12 & under must have an official festival ticket and the Babes In Arms Policy applies for infants through to 2 year olds.

Are the Fairgrounds campsites all ages?

Yes, under 18s should be accompanied by a parent or a responsible adult at all times.

Will under 18s be allowed into bars and licensed areas?

All children under the age of 18 must be accompanied by a parent/guardian or a responsible adult.

Is a responsible adult anyone over the age of 18?

An adult is technically anyone over 18, though we strongly advise that an 18-year-old should not be solely responsible for minors within Fairgrounds. Those considering being the nominated adult for those under the age of 18 should consider the responsibility very carefully. Anyone caught supplying alcohol to minors will face police action and be evicted from Fairgrounds.

What do I do if my child gets lost?

We know that children might wander off in all the excitement, so we have a careful plan in place for you to find each other again as quickly as possible. At entry to the festival, all children ticket holders will receive a wristband that the parent/guardian must write their phone number on. For further information on the lost child procedure please refer to the Lost Child Procedure in FAQ menu.

LOST CHILD PROCEDURE

When an adult becomes aware that they have lost a child in their care, they should quickly go to Child Minding, located in the Little Fairgrounds area, to the right of the Main Entrance. Our friendly Fairgrounds staff will take all lost children to Child Minding, where they will be reassured and cared for by our trained staff until you come and collect them. To avoid further upset, and for the safety of all, you must come immediately to collect your child.

PARENT’S ROOM AND CHILD MINDING

Whether you need to change a nappy or warm up a milk bottle, Fairgrounds offers facilities for parents to cater to all their baby’s needs.

We also offer child minding services on both Friday and Saturday. Parents can enjoy peace of mind knowing that their little ones will be looked after by experienced carers in a fun and safe environment. To find out more on operating times and to book a child minding time slot HERE.

GENERAL FESTIVAL INFORMATION

 


 

TICKETING

What forms of I.D. are accepted to gain entrance into Fairgrounds?

  • Current Driver Licence
  • Current Passport
  • Proof of Age Card

Does my ticket cover both days?
The festival offers both two-day and one-day (Friday or Saturday) tickets to Fairgrounds this year. The childrens’ ticket price remains the same for the full weekend and the Babes in Arms Policy applies for all children aged 0-2. For the full range of ticket options please visit Moshtix.

Do I need to print my ticket?
No, tickets can be scanned via your mobile device.

Do I have to wear a wristband?
Yes, you will need to wear your wristband within Fairgrounds at all times. Upon entry to Fairgrounds, your ticket will be exchanged for a wristband. Your wristband is non-transferable, non-refundable and non-replaceable. Your wristband is your pass in for both days – do not remove it. Your festival wristband also acts as a first-step ID check for security at Bars. 

I have a ticketing issue / I haven’t received my ticket / I’m having trouble paying for my ticket / can I change the name on my ticket?
Please contact the friendly team at Moshtix Customer Service who can help with any ticketing questions.

Can I bring my camera?
Yes, standard non-professional cameras are encouraged to bring to Fairgrounds. Video cameras, audio recorders, tripods and professional DSLR cameras are not.

 


 

ACCESSIBILITY

We have a policy of equal experience for all. We welcome you with accessibility parking and pass outs for you should you need to exit and re-enter Fairgrounds. We have accessible bathroom facilities and the Showground has a path around it that is gravel and accessible to wheelchairs. 

If you require assistance, we encourage you to get in touch to let us know you are coming along prior to Fairgrounds. We will then provide any information required to ensure that you have a smooth festival experience. Please contact lisa@fairgrounds.com.au with the subject line: Accessibility.

 


 

BEING GREEN

The custodians of Berry Showgrounds take pride in the beautiful location and we all plan to keep it super nice. Please help us reduce the event’s impact on the site and the environment by giving the Showgrounds the appreciation it deserves and taking part in our recycling initiatives. Fairgrounds carries out full waste sorting onsite including composting with the view to achieve zero landfill by this year.

 

 


 

THE POOL

The Berry Showgrounds Pool is open at the following times:

Friday 30 November: 4.30pm – 7.00pm

Saturday 1 December: 11.30am – 7.00pm

The pool has a lifeguard on duty during these times and is open to all ages. All children U18 must be supervised with an adult or legal guardian at all times. The pool has a 100 person capacity at any one time, so please visit the Pool Kiosk to pick up your free pool pass to reserve your swim time. To ensure it’s fair for all festival goers, during the pool’s busy periods, the swim sessions are usually timed for 50 minutes starting on the hour (i.e. 12pm, 1pm, 2pm).


 

FOOD & MARKETS

Can I apply as a food vendor or market stall holder for Fairgrounds 2018?  

Yes, applications are currently open and available via the website. 

Food Vendors – Visit HERE 

Market Stalls – Visit HERE

Please note that applications will close mid-September, and all applicants, successful and not successful, will be notified before the start of October.

CONTACT

If you have been unable to find what you need in the Frequently Asked Questions section, or require further info please send an email to hello@fairgrounds.com.au